3/23/2023 0 Comments Communigate pro down![]() Ron Anderson is Network Computing's lab director. Those with the time and personnel to carry them through the initial set up should consider this release a viable option for unified messaging and IP PBX setups. Best of all, I made these changes in less than 30 minutes. I changed the call-attendant application to remove the prompt to select a language and had the call menu use the numeric keypad to select one of the technology editors in the Syracuse lab. CommuniGate Systems uses GC/PL, a Perl-like language new to version 5 that exposes these applications for modification. Small or midsize businesses interested in being early adopters of CGPro's VoIP-to-PSTN gateway should investigate the Mediatrix Telecom 1204, which CommuniGate Systems is implementing in-house.ĬGPro ships with voicemail, conference, self-service and call-attendant applications-a good starting point. The PSTN world is new to the folks at CommuniGate Systems as well, so don't expect much documented help for tying IP PBX solutions together in the early releases of version 5. Those who regularly deal with PSTN phone-switching equipment might have a clue, but to me the Sipura interface was like looking at Martian spaceship assembly instructions in their native language. The Web setup for the SPA-3000 was as complex as any I've experienced. ![]() The BroadVoice setup was simple to implement-I just input new CGPro router entries and my BroadVoice account information on CGPro's External PSTN Gateway setup page. I used SIP phones from Polycom and Zyxel, and a CounterPath Solutions' eyeBeam softphone, to test CGPro's VoIP features. These gateways let me complete calls between our VoIP-based devices and people on the PSTN, and visa versa. I tried two PSTN-to-VoIP/VoIP-to-PSTN gateways-one from BroadVoice's managed service and the other a Sipura Technology SPA-3000. But that wasn't the case for calls to and from users on the PSTN. Because each user's phone was registered with CGPro, call completion between IP devices and applications went without a hitch. ![]() I set up numeric account aliases as phone extensions for each of my users and easily dialed them using their alias. ![]() For my tests, I had to get significant input from CommuniGate Systems' technicians. IP PBX functionality is the newest addition to CGPro, but it needs some work. I could also change my status to "busy" at any time. My online status indicator changed to "busy" on other registered users' screens anytime I was on a call on a registered SIP phone. When I signed on to our CGPro server from any SIP-based device or application, my presence was noted immediately. CGPro 5 kicks SIP support up a notch by implementing a presence server. The latest CGPro 4 release had bare-bones SIP functionality. The programmers at CommuniGate Systems wrote code to compensate for the packet-signing problem as well as a couple of other undocumented Messenger "features." Although Messenger uses SIP, Microsoft uses nonstandard packet signing in Messenger. (I'm talking about the Messenger available for download from Microsoft, not the messenger that ships with Windows XP.) I tested CGPro with Messenger and found seamless operation for instant messaging, video and voice conversations both for users attached to the same CGPro server and for those connected to different CGPro servers. The MAPI connector lets Outlook users gain access to the same group calendaring features available to CGPro Web users.ĬommuniGate Systems started adding some SIP functionality into later releases of CGPro 4 by providing support for authenticated access to collaboration through Microsoft's SIP-based Messenger 5. Like version 4, version 5 supports standard Internet e-mail protocols, including SMTP, POP3, IMAP4, and secure mail protocols, and it offers Webmail access.ĬGPro also includes individual account Web sites and FTP, TFTP, RADIUS and LDAP servers, and supports PWD (Password Modification Protocol) and ACAP (Application Configuration Access Protocol).ĬGPro 4 introduced groupware support by providing Web-based group calendaring and a custom MAPI connector that lets Microsoft Outlook users connect to CGPro as if they're connecting to a native Exchange server. Rock solid e-mail, scalability, high availability and support for more than 30 host OSs remain constants in CGPro. I tested version 5 at our Syracuse University Real-World Labs® and was impressed with the server's move into the realm of voice over IP PBXs and its real-time presence-management tracking, which lets you know at a glance who's available. CGPro has since morphed into a groupware server (version 4) and spruced up its corporate appearance by moving into the newly formed CommuniGate Systems division of Stalker Software. Five years ago, the CommuniGate Pro (GCPro) mail server came out of nowhere and vied against stiff competition to take our Editors' Choice award for large-scale e-mail server.
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